Frequently Asked Questions
Find answers to common questions about our luxury home goods.
Does Gump's offer international shipping?
Yes, we ship to most international destinations. Shipping rates and delivery times vary by country.
Can I have my purchase gift-wrapped?
Absolutely. We offer our signature Gump's gift wrapping on most items for a small additional fee.
Are your products available in-store as well as online?
While many items are available in our San Francisco showroom, our online store features an expanded selection of exclusive home decor.
How do I care for my fine china and crystal?
We recommend hand-washing all delicate tableware with mild detergent to preserve the integrity of the materials and gold/platinum accents.
Do you offer professional interior design services?
Yes, Gump's provides personalized design consultations to help you curate the perfect atmosphere for your home.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website.